The Need

Many organisations are moving toward more ‘agile’ ways of working, which require a different approach to management.

While the technology exists to enable this way of working, many team members are struggling to adapt to the change while their managers are unable to support them confidently through the change, and manage them effectively afterwards.

In addition to this, work-related stress is rapidly increasing in the workplace, which is resulting in more working days lost every year (1). Expert Sir Cary Cooper (Professor of Organizational Psychology and Health at the Manchester Business School) says that work-related stress has as much to do with managers who have the wrong type of skills as with work pressures. He suggests that while they have the technical expertise to do their jobs well, they do not have the right people and soft skills to be able to identify and help solve their team’s challenges.

Essentially, what this means is that organisations need to equip their agile managers with the skill of developing their often independently-located staff via effective communication, coaching, and feedback.

They also need to be able to motivate and manage themselves, be confident in their own ability, be resilient, flexible in their response, adaptive to different personalities while being a positive role model and dealing with stakeholders effectively at the same time. These require specific people and soft skills as well as the right mind-set.

As people skills, soft skills and mind-sets are all – well – skills, Orchard Training whole-heartedly believes that they can be taught to anyone.

However, the right skills have to be taught by the right people in the right way and embedded over time with the right amount of support. This is what Managing with Agile does.

It takes managers on a professional and personal journey to help them understand themselves and others on a deep level by challenging every aspect of who they are and why they do what they do; and often, their very perception of the world.

The result is that they can be their best selves, be equipped with the mind-set and skills to be able to communicate and influence others to bring the best out in their teams too. It does this while also providing the key management skills they need to ensure they can manage themselves, their team, clients and stakeholders effectively in an agile working environment.

The programme combines a series of inter-related – specifically tailored – face-to-face workshops with e-learning opportunities and one-to-one coaching over an agreed period of time.

The Content

The Managing with Agile programme focuses on three key areas: the Manager (me), the team (you), and combining both in an ethical way where both parties benefit and win (us).

‘All about me’

The first part of the programme focuses on self-awareness so that delegates know who they are, what their personal brand is, what their strengths and weaknesses are, what motivates them, and what they want to achieve in their professional life.

It teaches them how their brain is wired to produce the results they’re getting; and uses a step-by-step methodology to help them uncover what they can change and adapt within themselves to help them be the best they can be, so that they can consistently achieve the results they want.

This means delegates can adapt, change and be flexible no matter the demands, they can maintain self-control even in difficult situations, be resilient during periods of stress, and assert themselves positively even when they’re up against it.

‘All about you’

The second part of the programme focuses on key communication skills including how to build rapport on a conscious and unconscious level, how to listen to others for understanding, and how to ask powerful questions to probe further into real motivations, meanings and needs. It also teaches how to coach others to set stretching goals, improve

their skills and help them overcome professional challenges.

This means that delegates are able to connect with stakeholders on a deep level, and understand their perspectives in an objective way rather than filtering them through their own perspectives. Knowing others at this level enables managers to uncover real needs, motivations, ambitions and drivers, which means they can flex their style to help their team to be their best and do their best. They can help them boost their confidence, be more empowered and self-motivated, be able to self-manage, be resilient and work together effectively.

‘All about us’

The final part of the course focuses on teaching them how they can use their knowledge of themselves (knowing what they want) with their knowledge of others (knowing what others want) so that they can find common ground. By learning key managerial skills, this means that they can sell, influence, negotiate, manage and present ideas to others which is done in an authentic and ethical manner.

The programme:

  • Teaches the latest developments in psychology and neuro science to provide the hard facts behind the soft skills
  • Is delivered by the same, highly qualified and experienced trainer to ensure consistency
  • Has pre and post e-learning to further challenge and support the delegates
  • Offers one-to-one coaching with the trainer (a qualified coach) to help them overcome individual challenges
  • Provides ongoing online support with the trainer – even after the programme has ended
  • Monitors each delegate’s individual goals that are monitored within given timeframes to ensure the skills are practised throughout

These 2 courses together helps delegates to understand themselves better, why they do what they do and how they can be the best version of themselves both personally and professionally. They learn practical tools for changing how they think and behave in order to achieve more positive outcomes.

Find out more: Personal Brand, Impact & Assertiveness | Manage Yourself to Success

This course challenges the delegates’ mind-set of how they currently communicate and the pitfalls of that, and teaches the skill of how to really communicate effectively with others.

Find out more: The Art of Communication

This course brings together the first 3 courses and teaches the skill and mind-set of coaching so that they can pick up on the needs of the individuals in their teams, and coach them on any challenges they might be facing. This helps create a coaching and well-being culture within their team.

Find out more: Coaching Excellence

This course provides the key management skills required for managing including giving feedback, conducting honest conversations, analysing and dealing with under-performance, understanding and coaching emotional fallouts as well as delegation.

Find out more: Performance Management

As many managers need to be able to inspire trust through presenting, this course helps with the confidence and impact side of presenting as well as the design side too.

Find out more: Pitch Perfect Presentations

Managers need to inspire and influence their teams, clients and stakeholders so this course expands on everything they’ve already learnt and helps them understand how to do that.

Find out more: Influencing Strategies | NLP Foundation course

One-to-One Coaching Session with the trainer (who is a qualified coach). This can be done as two separate hour sessions or one two hour session.

You can use the link on the courses to read the full descriptions of each course, however please be aware that the courses in Managing with Agile are tailored specifically to link in with, and build on, each other rather than be stand alone, individual courses.

The ideal timeframe for the programme is a year but this can be decreased or increased depending on the organisational needs. All the course material (and even the course content) can also be tailored to the individual organisational needs.

(1) According to the Health and Safety Executive, 526,000 workers suffered from work-related stress, depression or anxiety in 2016/17, which resulted in 12.5 million working days lost in the same period.