Maximum delegates: 12
Duration: 2 days
Who is this course for:
This course is for newly promoted managers who want a toolkit of skills to get them up and running immediately.
Why attend this course:
There is a big jump when you start managing people, not only in terms of the skills that you need, the kind of work that you do but also in terms of your attitude. It is okay to be ‘pals’ with your peers but when you start progressing beyond them, you need to relate to them differently. If you would like to learn all the tools necessary to be a successful, fair yet firm and efficient manager, then this course is for you.
• Ensure effective and harmonious team working
• Gain respect and credibility
• Attain high retention rate
• Prioritise yours and others’ workloads
• Reduce stress
• Utlilise your time effectively
In this course you will find out what elements constitute a good manager so that you can start your job as an excellent role model. You will discover how and what to delegate downwards, sideways and even upwards in order to free up your time and develop your team. You will learn ways to ensure that your team feels cared for and motivated via coaching tips, ways to give and receive feedback successfully as well as up-to-date techniques to help you perform appraisals effectively. You will develop skills to build relationships within your team as well as assertiveness techniques that will help you be firm but fair. You will learn how to manage your own time and ensure that you are undertaking tasks that will progress you forward.
“Insanity is doing the same thing over and over again and expecting a different result.”